Privacy Policy

Information we collect

When you shop with us, we collect information you provide directly — such as your name, email address, shipping address, phone number, and payment-related details processed by our payment partners (Midtrans and PayPal). We do not store full credit card numbers on our servers.

How we use your information

• Process and fulfill your orders
• Send order confirmations, shipping updates, and account-related emails
• Provide customer support
• Improve our website and checkout experience
• Comply with legal obligations

Payment processors

Card payments are processed by Midtrans; PayPal payments are processed by PayPal. Each provider has its own privacy policy governing how they handle payment data.

Data retention

We retain order and account information for as long as needed to fulfill orders, resolve disputes, and meet legal requirements.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting us at support@bluepearlid.com. We will respond within a reasonable timeframe.

Contact

Questions about this policy? Email support@bluepearlid.com.