Returns & Refunds

Return window

We accept returns of unworn, undamaged items in original packaging within 30 days of delivery. Custom or final-sale items may not be eligible for return.

How to request a return

• Email support@bluepearlid.com with your order number and reason for return
• We will provide return instructions and, if approved, a return authorization
• Ship the item back using a trackable method

Refunds

Approved refunds are processed to your original payment method within 5–10 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to our error or a defective product.

Exchanges

We are happy to help with exchanges for a different size or item of equal value, subject to availability. Contact support@bluepearlid.com to arrange an exchange.

Damaged or incorrect items

If your order arrives damaged or incorrect, contact us within 7 days with photos.Global Luxury OEM Factory - Shipping Worldwide will cover return shipping and offer a replacement or full refund.